Logistics

7 days left

Location
Saint Cloud, MN
Salary
Depending on Qualifications
Posted
Dec 20, 2016
Closes
Feb 28, 2017
Ref
125296
Category
Customer Service
Job Type
Employee
Employment Status
Full Time

Local & growing transportation company is looking to add a Logistics Representative position to their team! If you are looking for a position with growth potential, a fast paced environment and a team-centered culture, this could be the position for you! Hours are Monday - Friday, 7:00 am -4:00 pm. With competitive pay, great hours, and a fun environment this is a great company to work for! Qualified candidates will have an outgoing personality, excellent customer service, able to problem solve, and a sales mentality.

Duties include, but are not limited to:

  • Accountable for providing excellent customer service to all customers, drivers & brokers, including pricing, current loads & delivery information.
  • Responsible for driver communication, check calls, appointments, etc
  • Responsible for calling customers & brokers to solicit freight. Help in securing new accounts when needed.
  • Dispatching drivers to pickup & delivery sites, giving directions, instructions and securing of all necessary information for dispatch.
  • Helping drivers with all work & personal related questions, comments or concerns.
  • Handling customers and drivers in a professional manner, always.
  • Work close with Specialized dispatch team, as well as brokerage department, business service department, safety department, attend safety meetings, educational seminars & classes.
  • Verify all information on each load with Customer, Customer Service & Driver including pricing, current loads & delivery information.
  • Maintain better than average communication with office team & drivers.
  • Ensure information for invoicing and settling carriers is correct.
  • Maintain accurate information on brokers, including name, phone number, surety bond, MC#, signed contract, & company credit standards.
  • Verify all information on each load with Customer, Broker, & Driver. Keying in loads, getting directions & hours for pickup and delivery locations. Giving ETA for pickup and delivery to appropriate locations.
  • Qualify new customers & brokers, maintain current records. Work closely with Business Service to Qualify.
  • Ensure all new and current customers and brokers meet company credit standards of net 30 days.
  • Assist with permits for OD loads.
  • Able to Work demanding hours, be available no less than 7am-430pm M-F. Some weekend work may be required. Be willing to make & receive calls from drivers after hours.
  • Relay any & all change of performance and/or attitude of drivers to the owners and/or manager.
  • Other duties as directed by Team Leader, Manager, and Owners.
Preferred Knowledge, Skills and Abilities:
  • College degree or 2-4 years work experience, sales training helpful
  • Above average communication skills
  • An understanding of the transportation industry, or desire to learn
  • Self motivated & innovative - able to work with little supervision
  • Able to multi task and prioritize task at hand