Doherty Staffing Solutions

Merchandise Specialist

Eau Claire, WI
Depending on Qualifications
Mar 03, 2017
Mar 08, 2017
Customer Service
Job Type
Employment Status
Full Time

Doherty Staffing Solutions, in partnership with our client, is currently hiring for several Merchandise Specialists. Employees will provide excellent customer service in a call center setting. The pay for these positions is $10.75/hr. Part-time and full-time opportunities available. Great for students! Merchandise Specialists will provide excellent customer service in an inbound environment.Merchandise Specialists Duties Include:

  • Interact with customers to provide information for entire shift
  • Maintain productivity standards
  • High level of professional customer service
  • Accurately process transactions regarding products and services
  • Accurately record all customer contacts
  • Move fluently through computer system to track, gather information, and/or troubleshoot customer issues
  • Refer unresolved customer issues to designated call center department or supervisor for resolution

All Merchandise Specialists require the willingness to:

  • Remain professional in busy call center environment.
  • Adhere to schedule
  • Work all holidays including Black Friday, Cyber Monday, and Super Bowl Sunday
  • Be flexible for overtime and under-time hours
  • Attend all training (1-2 weeks)
  • Pass daily knowledge assessments in training

Merchandise Specialists Qualifications:

  • High School Diploma or Equivalent
  • Computer literate including Word and E-mail
  • Strong problem solving skills
  • Attend all training


To submit yourself as a candidate for the Merchandise Specialist positions, please contact Doherty at 715.514.3500 or apply online at

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Doherty Staffing Solutions is a Drug Free and Equal Opportunity Employer.

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