Customer Service Representative
BulkReefSupply.com is an online retailer of top quality products for saltwater aquarium hobbyists. We are seeking a strong detail oriented person for our Customer Service Representative opportunity. This position is responsible for timely and accurate customer assistance with a variety of needs relating to their orders, aquariums, reef systems and fish. This position will connect with the customer through telephone, email and live chat functions.
- Provide support for customers through in-bound telephone system, email, or live chat.
- Answers questions on various aspects of our products, reverse osmosis, reef systems, aquarium health or other related questions.
- Assists customers with processing their orders, returns and refunds.
- Continued development in the saltwater aquarium industry to include time spent in product research.
- Previous experience with saltwater reef systems
- Familiarity with reverse osmosis and reverse osmosis/de-ionization systems utilized in the saltwater aquarium industry preferred.
- 1 year of telephone customer service, retail or other service experience preferred.
- Demonstrated working knowledge of equipment utilized in the saltwater aquarium industry.
- Organized and detailed
- Strong MS Office skills
- Excellent written and verbal skills
We offer a great opportunity to contribute to the growth and development of BRS. To learn more about us please visit our website at www.BulkReefSupply.com
Interested candidates please apply online. Please include pictures of your aquarium with your resume.