Pro Staff

Customer Service Representative

Coon Rapids, Minnesota
Feb 13, 2017
Feb 17, 2017
Customer Service
Employment Status
Full Time
Pro Staff is looking for experienced Customer Service Representatives in the Coon Rapids Area.  Qualified candidates must have experience in Microsoft Office 2010 and be proficient in Microsoft Excel.  This is a great temp to hire opportunity!  Pay: $16-$19 an hour Hours: 8:00 a.m. - 4:30 p.m. M-F Job Description 1. Answering the phone 2. Responding to emails 3. Processing orders 4. Doing quotations 5. Service scheduling with the product inspection group.  This role will be parts order administration – quoting and following up with customers. Parts order entry.  6. Parts and service quoting + service scheduling 7. Other miscellaneous tasks – database research, working within spreadsheets to find info, contacting other thermo facilities, contact with factories, working with service managers 8 The product lines they’ll be servicing: Package inspection – high speed check weighers, metal detectors, x ray inspection equipment.  Measuring a radioactive or high voltage source. Measuring the density of a product   Requirements: 1. Prior customer service experience: at least 1-2 years is preferred 2. Good telephone skills will be key 3. Good with Microsoft office – especially Excel 4. Great communication skills 5. Good energy 6. Able to work independently with limited supervision