Customer Success Representative-Plymouth, MN
Staffing Partners is looking for a customer success representative for our growing client in Plymouth MN! This person is responsible for the on-going satisfaction and partnership with clients in an assigned area. This is an outstanding opportunity if you like to work with people and are looking for a company with exciting growth potential!
- Calling potential clients to secure opportunities for providing services and products while also providing outstanding customer service to prospects.
- Work cross-functionally to execute on client strategies and identify opportunities for adding greater value to clients.
- Identify and resolve client issues/concerns by coordinating with appropriate internal departments to provide solutions.
- Explaining the benefits of products and services to potential clients to obtain future business.
- Maintain accurate and detailed records of customer interactions, accounts, issues and orders.
- Identify and implement improvements to processes, documents, reports, etc. to benefit team and clients.
- Other duties and responsibilities as assigned.
- High School Diploma or GED.
- 1+ year of experience in a customer service or office environment.
- Proficient in MS Outlook, Word, and Excel.
- Excellent verbal and written communication skills.