Doherty Staffing Solutions

Collections Representative

Location
Anoka, Minnesota
Salary
$40,000-50,000
Posted
Feb 21, 2017
Closes
Mar 23, 2017
Job Type
Contract
Employment Status
Full Time

Credit Collector- Anoka, MN

Doherty Career Solutions has teamed with a leading company to hire a Credit Collector. This person will do B2B collections via phone and email correspondence. The candidate will also provide excellent customer service and help solve customer disputes.

*Contract-Hire

$40,000-50,000 (hourly to start)

Duties:

  • Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, and resolve client discrepancies.
  • Monitor and maintain assigned accounts, make customer calls, account adjustments, customer reconciliations and processing credit memos.
  • Accountable for reducing aging invoices and/or delinquency
  • Communicate and follow up with sales department regarding customer accounts
  • Prepare delinquency notices
  • Enlist the efforts of sales and senior management to accelerate collection process
  • Meet defined department goals and activity metrics
  • Update addresses, charges, or payment data changes
  • Performs various clerical tasks as required, including logging and routing incoming mail, typing, reception duties, and preparation of outgoing mail.

Requirements:

  • 3+ years in a B2B collections environment
  • High School diploma; Associate‚Äôs Degree preferred
  • Accounts Receivable knowledge a plus
  • Good computer data entry skills
  • Excellent customer service and verbal communication abilities

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