Pro Staff

Customer Service - Long Term

Feb 22, 2017
Mar 25, 2017
Customer Service
Employment Status
Full Time
Do you have a passion for helping people? Do you have experience working in customer service? If you said yes, then the Minneapolis Pro Staff team may have a great opportunity for you! Pro Staff is currently looking for individuals to act as a Member Service Representative for a local healthcare company in the Minneapolis area! We are looking for individuals who are committed to do the right thing, are punctual, and a team player.  This is a long term temporary position with an expected hire date of of March 12th, 2017 and an anticipated end date of January 12th, 2018. This opportunity is Monday- Friday during regular business hours. The pay rate is $13-14/hr depending on experience.  Job Duties:  - Be aware of companies policies and procedures  - Answer all incoming phone calls from members, providers, and external agencies  - Research and resolve inquiries from internal/external customers  - Meet service level expectations by following guidelines and standards  Requirements:  - One to two years call center experience  - Knowledge of medical claims and or/billing processes is preferred  - Proficient computer skills  - Experience working with health insurance  If you are interested in learning more about this opportunity please apply online or call (612)339-2220 to speak with our recruiter, Blair directly!