Humera - Administrative and Professional Staffing

Customer Service Representative

Location
Brooklyn Park, MN, USA
Salary
Contact For Rate
Posted
Mar 31, 2017
Closes
Apr 07, 2017
Category
Customer Service
Job Type
Employee
Employment Status
Full Time
Humera is looking for a Customer Service Representative for our client in Brooklyn Park, MN. This is a long-term contract opportunity!
Duties:
  • Scan and file documents
  • Managing large amounts of incoming calls
  • Identifying and assessing customers needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Follow communication procedures, guidelines and policies
  • Keep records of customer interactions, process customer accounts and file documents

Requirements:
  • Previous CSR experience, 2-3 years ideally in a print manufacturing arena
  • Must be reliable
  • Print manufacturing experience preferred
    Schedule:
    • 1st shift/ Monday- Friday

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