Government Relations County Manager

Minneapolis, Minnesota
Mar 03, 2017
Mar 29, 2017
Employment Status
Full Time

Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs. UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.



At UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.


Working at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do.


Position Description

This position is responsible to oversee the development and implementation of county relationships, including working cross-departmentally to ensure effective communication and strong collaboration with UCare's county human services and public health agency partners. Provide county trainings and staff county meetings. Coordinate timely and effective responses to county inquiries, log county communications and monitor timely resolution. Serve as the lead on county communications data collection, analysis and reporting for internal users and help UCare respond effectively to county partners. Provide guidance to assigned internal teams and/or workgroups to ensure that county concerns are addressed.

·Lead development and implementation of county relationships and collaboration strategies. Collaborate across UCare to strengthen county relationships through effective communication and addressing county requests, concerns and recommendations regarding UCare and its delivery of services.

·Determine department standards for county human services and public health agency trainings and attendance at human services and public health county meetings; provide trainings and staff county meetings. 

·Key member of State Programs Relationships Team.

·Support interdepartmental activities that interface with counties, such as addressing operational concerns and county provider education and training.

·Establish and staff a County Hotline. Oversee communication database for tracking county calls. Identify all issues, track responses, and monitor through resolution. Work to ensure timely response. Report the results on a regular basis to appropriate management and the State Programs Relationship Team.

·Support the development and implementation of outreach strategies that increase awareness of UCare among county partners. Publish a quarterly county newsletter.

·Attend Minnesota Council of Health Plans and Minnesota Association of County Social Service Administrators meetings.

·As appropriate, provide UCare information and presence at county-related conferences and statewide meetings.

·Upon request, draft responses to county questions and concerns contained in Department of Human Services state public programs procurement RFPs. 

·Other projects and duties as assigned.


Bachelor's degree required.  Master's in Public or Community Health preferred.

Required Experience

Five years' experience in a managed care organization building relationships with county social services and/or public health staff.  Knowledge of state public programs, DHS contracts and government regulators.  Project management experience.

Preferred Experience

Management experience. 


UCare is proud to be a recognized Star Tribune Top Workplace for the 7th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions, and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.



Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers. At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

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