Merchandise Specialist

Eau Claire, WI
Depending on Qualifications
Apr 04, 2017
Apr 06, 2017
Customer Service
Job Type
Employment Status
Full Time

Merchandise Specialists

Doherty Staffing Solutions has a rewarding position for Merchandise Specialists in Eau Claire, WI. Schedules for these full-time positions will be within the operating hours of 6:00 am -10:00 pm. Employees must be able to work either every Saturday or every Sunday and must be available to work holidays. Compensation for merchandise specialists is $10.75 per hour.


The Merchandise Specialist positions exists in a call center environment. The company's focus is providing customer service support to various large box retailers across the United States. We are seeking a team-player to join our team and provide the ultimate customer service experience in a timely and professional manner.

Merchandise Specialists Responsibilities

The Merchandise Specialist positions are responsible for:

· Interact with customers to provide information for entire shift

· Maintain productivity standards

· High level of professional customer service

· Accurately process transactions regarding products and services

· Accurately record all customer contacts

· Move fluently through computer system to track, gather information, and/or troubleshoot customer issues

· Refer unresolved customer issues to designated call center department or supervisor for resolution

Merchandise Specialists Requirements

The following are required for the Merchandise Specialist role:

· High School Diploma or Equivalent

· Adhere to schedule with some flexibility for overtime and under-time hours

· Work all holidays including Black Friday, Cyber Monday and Super Bowl Sunday

· Computer literate including Word and E-mail

· Strong problem solving skills

· Attend all training (1-2 weeks)

· Pass daily knowledge assessments in training


If you are interested in joining our team as a Merchandise Specialist, please click Apply Now. For questions and inquiries, please call our Eau Claire office at 715.514.3500.

Download our mobile app for iOS & Android |


More jobs like this