Health Care that Starts with You!
Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs. UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.
ABOUT UCAREAt UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.WORKING AT UCAREWorking at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do. BUSINESS ANALYST - CLAIMSPosition Description
This position is responsible to understand stakeholder needs and the business issues to be addressed. Collaborate with the business and technical stakeholders to define needs and ensure understanding. Coordinate with the project manager and business owner for project intake (ideation and inception), maintain relationships with the business and drive standard business processes across the Enterprise. Responsible for the discovery, analysis and documentation of business requirements. Collaborate with the project/program manager serving as the liaison between the project team and the IS team. Plan for and execute on business analysis activities for a number of projects of medium to large size/complexity. Collaborate with project and business management to ensure business objectives are achieved. Support the development of the business analysis and UAT practices at UCare. Recommend and implement business analysis tools and templates. Collaborate within the PMO and across UCare. The BA should have an understanding of business priorities and the relative importance of their projects. The BA must possess strong technical acumen with the ability to translate information and research into non-technical language as necessary to effectively communicate across teams. ·Interact with Project Sponsors, Owners, Team Members, Vendors and Subject Matter Experts to understand the business problem that needs to be solved and gather, document and confirm business requirements. ·Perform stakeholder analysis to ensure comprehensive inclusion of key stakeholders and their needs are understood and documented.·Assist the technical resources in understanding and translating business requirements for the purpose of developing functional requirements.·Assist the Project Manager to identify, complete and communicate all required activities, deliverables and tollgates according to the Project Execution Process.·Interact with Project Managers to track project progress, identify risks, communicate risks and status, and assess potential impacts to the business.·Support the development of current and future state process maps.·Develop use cases as a key communication tool between the business and technical teams. Document current & future state assessments.·Coordinate User Acceptance Testing (UAT) for assigned UCare projects. Author UAT documentation deliverables (UAT Test Plan, UAT Test Restults, and UAT Defect Log). Coach business users in their roles and responsibilities for UAT, including UAT test planning, UAT test execution and user acceptance criteria.·Mentor Business and IS Resources on the Business Analyst (BA) and User Acceptance Testing (UAT) Roles and Responsibilities.·Support Business BA, IS BA, IS QA, IS developers and UAT Resources in the development and execution of BA and UAT deliverables.·Lead communication across different IS and business teams, taking a lead role in coordinating analysis efforts.·Other projects and duties as assigned.EducationBachelor's Degree in a Computer Science, Business or related discipline preferred; demonstrated work experience may be considered in lieu of degree.Required Experience
Three or more years of Business Analysis experience, including UAT.Preferred ExperienceExperience in health care or managed care.THE UCARE DIFFERENCEUCare is proud to be a recognized Star Tribune Top Workplace for the 7th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions, and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.
Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers.
At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.