Consumer Enrichment Advocate

Security Health Plan / Marshfield Clinic
Marshfield, Wisconsin
Mar 17, 2017
Apr 16, 2017
Job Type
Employment Status
Full Time

Security Health Plan serves more than 225,000 people in a 40-county area in northern, western and central Wisconsin. We offer a variety of health insurance options for employer groups, individuals of all ages, and families of various income levels.

The Consumer Enrichment Advocate serves as a liaison between individual members, small employer groups, broker-partners and Security Health Plan. This individual is accountable for renewing, servicing, educating and cross-selling consumer products and small employer groups. This includes the ability to anticipate client needs, explain benefit plans/renewal options, underwriting exhibits and displays, maintain high member-retention levels through outreach efforts designed to improve member experience and satisfaction for both consumer and small employer group members. Meeting and exceeding member retention goals is a significant factor in measuring success in this position. 

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.  


  • High school degree or equivalent. Completion of courses in sales, business, insurance or related field;
  • Two years of experience in health insurance industry.
  • Minimum one year of experience in a direct sales role
  • Two years of experience in a customer service role
  • Proficiency in the Microsoft Office Suite.
  • A valid license to sell health and life insurance in the State of Wisconsin or obtain within 90 days and maintain for the duration of employment and a valid Wisconsin driver’s license, with acceptable driving record and maintain for the duration of employment.


  • Bachelor’s degree in business, communications, marketing or related field preferred.
  • Two years of experience in health insurance industry.
  • One year of experience in selling health insurance
  • Two years of experience in a customer service role
  • Experience with Health Maintenance Organizations (HMO’s), Medicare Supplements and Medicare Risk.

Questions may be directed to: Beth Westlund, Human Resources,

You can apply directly through:

or through the career center at

Search by position number MC170180

Marshfield Clinic, 1000 North Oak Avenue, Marshfield, WI 54449

Marshfield Clinic is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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