Doherty Staffing Solutions

Customer Service Representative

7 days left

Anoka, Minnesota
Depending on Qualifications
Dec 08, 2017
Dec 21, 2017
Job Type
Employment Status
Full Time
Customer Service Representative Doherty Top Talent is seeking Customer Service Representatives to join a high growth, high-energy company that designs, markets and distributes the most popular cake decorations and bakery supplies in the bakery industry. Located in Anoka, MN, they sell and distribute products to supermarkets, retail bakeries, ice cream stores, and directly to consumers throughout North America.

Varying schedules available with Saturdays required. Compensation for this position is $13/hour ($14/hour for bilingual positions).

Customer Service Representative Responsibilities: · Strong phone and verbal communication skills along with active listening · Customer focus and adaptability to different personality types · Ability to multi-task, set priorities and manage effectively · Proactive problem-solver with good follow-through · Computer experience necessary · 2+ years' experience in customer service or customer support is preferred

Customer Service Representative Requirements:

· Manage large amounts of inbound calls in a timely manner · Follow communication “scripts” when handling different topics · Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives · Seize opportunities to upsell products when they arise · Build sustainable relationships and engage customers · Meet personal/team qualitative and quantitative targets

· Bilingual in Spanish and English preferred, but not required


To apply for the Customer Service Representative position, please click Apply Now and complete our online application. For questions or further information about the CSR position, please call your closest Doherty Top Talent office or email
  • Brooklyn Park: 952-715-5200
  • Edina: 952-832-8363
  • Minneapolis: 612-208-1611
  • Roseville: 651-489-5000
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