Health Coach

Minneapolis, Minnesota
Mar 30, 2017
Apr 26, 2017
Employment Status
Full Time

Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs. UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.




At UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.



Working at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do.




Position Description

This position is responsible to provide health coaching, management and education of members with chronic care conditions.  This position also assists in efforts to improve HEDIS rates, improve health outcomes, support the CMS Chronic Condition Improvement Program, NCQA accreditation and the CMS Stars initiatives.  Specific duties and responsibilities include:  

Provide telephonic health coaching and management to members with chronic conditions, including program engagement calls.

Perform daily administrative duties to identify members eligible for DM programs.

Perform outreach calls to members for assessment of disease state and   program enrollment.  

Assist in the development of Disease Management (DM) educational materials used for health coaching purposes. 

Implement strategies to reach and maintain DM program goals, improve HEDIS rates, support the CMS Chronic Condition Improvement Program, NCQA accreditation and CMS Star Ratings.

Enter member information in the Care Enhance Clinical Management (CCMS) clinical documentation system.  Documentation is accurate, thorough and timely. 

Assist in the development and ongoing support of measurement systems to evaluate DM program outcomes and processes.  Assist the Disease Management Supervisor with data for the monthly report as requested. 

Implement health coaching for members of various socioeconomic and cultural groups.  

Serve as a resource to staff, providers and members enrolled in UCare administered DM programs.  Provide ongoing education and information about DM programs as requested.    

Other projects and duties as assigned. 


Registered Nurse (BSN preferred).  Current unrestricted RN license in Minnesota required.

Required Experience

Two years experience in disease management or chronic condition care.  Experience working with individuals who have chronic conditions that foster self-management.

Preferred Experience

Managed care experience with a focus on health coaching individuals with co-morbid conditions.  Experience working with multi-cultural and variable socioeconomic populations highly desired.


UCare is proud to be a recognized Star Tribune Top Workplace for the 7th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions, and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.


As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.


Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers. At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

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