Humera - Administrative and Professional Staffing

Global Mobility Consultant

Hopkins, MN, United States
Contact For Rate
Apr 26, 2017
Apr 28, 2017
Job Type
Employment Status
Full Time
Humera is looking to fill a position for a Global Mobility Consultant for our client in Wayzata, MN. This position is responsible for independently advising and consulting BU/Function HR and management regarding Global Mobility policies and processes. The global mobility consultant leverages global mobility expertise to lead a portfolio of global mobility assignments (including short & long term international assignments, permanent transfers, and commuters). This position requires an ability to work with various levels of employees and management, and partnering within a global virtual team.
Principal Accountabilities:
Assignment Management 80%

  • Primary point of accountability to stakeholders, delivering global mobility program and meeting organizational SLAs.
  • Responsible for managing assignment details through the duration of an assignment. Monitors, anticipates, and proactively resolves matters that arise during international assignments.
  • Continuously assesses global process and procedures and makes recommendations to global mobility leadership on improvements and development of practices.
  • Effectively and strategically communicate and explain information to ensure smooth execution of assignments; this includes communication with the employees on assignment, Global Mobility team members, partner teams, and external partners.
  • Partner with internal teams to stay informed on areas such as tax, compensation, benefits, immigration, corporate tax, and relocation.
  • Independently conducts necessary research and analysis to provide global mobility recommendations to customers.
  • Apply empathy and advocacy principles to customer service delivery.
  • Build & share global mobility knowledge with global team of Compensation & Mobility consultants, leveraging both internal and external best practices.
  • Develop & share business knowledge.
  • Leverage technology to ensure accurate and complete tracking of data, manage elements of assignments, and work with vendors.
  • Serve as the primary contact for global team in assigned area(s) of special global mobility expertise (for example, by assignment type, by country/region, by business/function area, by benefit area, and/or by employee job level).
Vendor Management 20%
  • Understand vendor role in Global Mobility processes and continuously assess to ensure most effective partnership based on Global Mobility objectives.
  • Hold vendor accountable to contracted SLAs and navigate through potential issues.
  • Leverage technology to initiate & oversee processes.

5 years of professional related experience, preferably in an HR capacity, with 1-2 years of global mobility or international relocation experience as a consultant, coordinator or relocation counselor. The ideal candidate would be someone who learns quickly, has strong communication skills both written & verbal, is comfortable working with employees/managers of various levels in the organization (from entry level to top executive), is proficient in Microsoft applications (Outlook, Word, Excel, Powerpoint, Lync), is organized and can manage multiple priorities, and works well in a team environment. We are looking for someone who is professional and carries a professional demeanor & presence, is a strong collaborator and has a customer service mindset. Required Qualifications:
  • Bachelor's degree
  • Able to speak, read and write in English
  • 3+ years of global mobility or related experience
  • Demonstrated success in collaborating across varied stakeholder groups
  • Proven ability to successfully manage multiple priorities
  • High level of tact and ability to handle sensitive employee data and financial information
  • Excellent customer service and problem solving skills
  • Excellent verbal and written communication skills; Ability to communicate effectively with varied levels of employees; Ability to communicate effectively across cultures and demonstrate empathy
  • Ability to be flexible in a changing and ambiguous environment
  • Ability to interface effectively within a global team environment and partner with multiple business units and functions
  • Strong personal initiative and ability to autonomously anticipate and resolve issues
  • Proven analysis skills sufficient to ensure that compensation package modeling and tax calculations are accurate
  • Demonstrated track record in promoting an inclusive environment and seeking ways to integrate differences
  • Affinity for technology and proficient user of standard applications (such as Outlook, Word, PowerPoint, Sharepoint, Skype for Business, and Excel)
Preferred Qualifications:
  • Bachelor's degree in Human Resources or related field
  • Fluency in Spanish and/or Portuguese
  • Accredited mobility and/or HR certification
  • Understanding of organization
  • Familiarity with HR databases (AssignmentPro, SuccessFactors, PeopleSoft and/or SAP)

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