Humera - Administrative and Professional Staffing

Inside Sales

Expiring today

St. Paul, MN, United States
Contact For Rate
Jun 20, 2017
Jun 27, 2017
Job Type
Employment Status
Full Time
Humera is looking for a Customer Service - Inside Sales Account Manager to join our team, based in St. Paul, MN.
Reporting to the Customer Fulfillment Supervisor. This position is a tactical partner to the business, providing hands on customer contact to drive short and long term goals.
The Customer Service - Inside Sales Account Manager position provides technical and sales support to all our clients customers, channel partners and staff.
As a self-directed team member the Account Manager partners with the Regional Sales Managers (RSMs) to sustain and grow future business for our clients.
Sales and Service
  • One stop service for all inquiries
  • Enhance business relationships
  • Respond to requests from channel partners regarding pricing, availability, shipping, ordering, quality issues and application proposals
  • Contract review and order processing
  • Primary contact for all leads generated by advertisements, trade-shows, and direct mailings
Technical Assistance
  • Provide high level technical assistance to customers and channel partners
  • Continuous new product education
  • Actively participate in internal teams dedicated to process improvement
  • Complete various reports for month end
  • Consults with other departments in area of expertise to identify opportunities for improvements in process, service or communications

Required Job Qualifications:
  • Minimum High School diploma, GED or equivalent
  • Minimum of three (3) or more years of direct experience working in a customer service position
  • Experience using the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Preferred Job Qualifications:
  • Bachelors degree
  • Experience with Oracle ERP
  • Superb consulting and critical thinking skills
  • Business acumen and solid understanding of company strategy, business and competitive positioning.

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