Customer Service Representative-Minneapolis, MN

Location
Minneapolis, Minnesota
Salary
$14-16/HR (DOQ)
Posted
May 12, 2017
Closes
Jun 11, 2017
Ref
AGR-CSRTBG
Job Type
Employee
Employment Status
Full Time

Staffing Partners has an immediate opening for a Customer Service Representative with our growing client! The CSR will be responsible for providing our client's customers with outstanding customer service through excellent verbal and written communication. You will answer the main customer service phone line and respond to questions. 

Responsibilities:

  • Maintains customer relationship by answering the phone and responding to inquiries in a timely manner.
  • Prepares for customer phone calls and inquiries by studying products, services, and customer service processes.  
  • Effectively manage incoming calls and questions from customers.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Responds to customer inquiries by understanding inquiry; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
  • Investigate, review, and responds to dissatisfied customer reviews. 
  • Entering all interactions (phone calls and emails) with customers into company database for accurate records. 
  • Supports Administrative Assistant/Receptionist during breaks and lunches.
  • Other duties or responsibilities as assigned. 

Qualifications:

  • High School Diploma.
  • 1+ year of experience in an office setting (preferably customer service focused).
  • Excellent communication skills.
  • Strong problem solving ability. 

Apply for Customer Service Representative-Minneapolis, MN

Already uploaded your resume? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your Resume must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb


4000 characters left


By applying for a job listed on Star Tribune Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.