Humera - Administrative and Professional Staffing


Minneapolis, MN, United States
Contact For Rate
May 29, 2017
May 31, 2017
Job Type
Employment Status
Full Time
Humera is looking for a Front Desk Receptionist for a new client, a law firm located in Downtown Minneapolis. This is a long term contract position.

The person in this position should be responsible for courteous, efficient and tactful answering, processing and routing of incoming calls, and for initially greeting and assisting clients or visitors to the Firm's offices.
Takes and relays precise messages on a timely basis, pages individuals as necessary, schedules conference rooms, calls for repair services or other duties as directed.
  • Operates switchboard console receiving and directing all incoming calls to appropriate parties as requested, or as judgment indicates, based upon the nature of the caller's business
  • Accepts and relays precise, accurate messages from callers or visitors to appropriate individuals
  • Receives and delivers special messenger correspondence or incoming mail promptly to appropriate persons
  • Greets clients and other visitors to offices in a prompt, efficient and courteous manner, and assists in directing appropriate persons to handle the visitors needs
  • Answers questions as needed relating to the Firm, using judgment and discretion, and carries out other assignments or projects related to the receptionist function, including opening and securing the premises at the beginning and end of the day
  • Responsible for training of all new or temporary receptionists
  • Arranges for taxicab transportation when needed by Firm personnel or clients and validating parking
  • Orders flowers for special occasions (funerals, births, etc.)
  • Maintains and adjusts the furniture and rugs in the reception areas and makes sure it is clean and orderly at all times. Assumes responsibility for the smooth operation of the reception area
  • Schedules and maintains the log on conference rooms, including notation of any special equipment or meeting needs; coordinating space assignments as needed; responsible for ordering of refreshments
  • Communicates building maintenance needs to appropriate personnel
  • Responsible for availability of support through physical presence on the job in adherence with firm attendance policies, including management of leave time in a manner that shows consideration for firm needs and workflow

  • Assists with miscellaneous clerical projects (i.e. mailings, document distributions, etc.) as assigned by supervisor
  • Represents the Firm to clients and visitors in a positive and professional manner, and performs other related tasks and special projects in general areas of responsibility as directed by supervisors

  • Knowledge of switchboard equipment including PBX consoles
  • Basic knowledge in computer use
  • Highly developed verbal communication skills
  • Ability to project personality in a courteous and positive manner, either by phone or in person
  • Ability to exercise tact and discretion at all times; ability to maintain a positive disposition under difficult circumstances
  • Capacity to take and carry out precise instructions; highly developed listening skills
  • Ability to communicate verbally and auditorially; remain in a stationary position for extended periods processing at computer, in meetings or at desk.
  • Capable of occasionally moving files and/or boxes up to 20 pounds

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