Security Officer (FT -2nd Shift)
Days: TBD - based on business needs
Hiring rate or hiring range: $15.00 / hr
Performs security related duties and provides guest service involving the general facilities and properties, as well as assists in the protection of various company assets. Deals with safety issues for the overall protection of team members and guests including responding to all emergencies
- Performs post duty on various locations within properties. Checks guest identification as needed.
- Escorts team members carrying monetary assets exceeding prescribed amount. Informs Surveillance of such escorts.
- Assists Hard Count Cashiers in transporting coin and currency within the casino by clearing traffic and providing escort.
- Delivers chip buys and credit to and from Blackjack pits. Verifies chip amounts match paperwork for various tables within the pit.
- Provides general patrol of interior and perimeter of facilities and properties. Checks for unusual occurrences and resolves or reports such occurrences to Security Supervisors.
- Distributes playing cards to Blackjack pits. Collects playing cards used by the Blackjack pits for disposal. Verifies that all paperwork are accurate and in compliance with applicable policies. Disposes of cards as appropriate.
- Collects cash and cash-equivalents from Blackjack drops and delivers to Soft Count. Verifies all paperwork for accuracy.
- Provides information, direction, and assistance to all guests and team members.
- Responds to emergency situations including medical, severe weather, fires, thefts, assaults, bomb threats, evacuations as directed, physical or verbal conflicts, and criminal activities. Reports or resolves medical occurrences and provides first aid as necessary.
- Must be 18 years of age or older.
- Any combination of post-secondary education/certifications in law enforcement, military, security fields and/or experience within law enforcement, military, security or customer service to equal one year.
- Must be able to pass basic math skills and reading comprehension test
- Must pass a back screen examination
- Successful completion of a 120 hour in-house training program which includes tactical communication, CPR/AED, use of force, and Title 31 training.
- Ability to communicate and comprehend information and ideas in spoken and written English so others will understand.
- Excellent customer service skills
- Ability to accept, prioritize and follow through on work direction
- Ability to work variable and/or rotating shifts, which include nights, weekends, and holidays
- Ability to remain calm and effective in stressful situations, utilizing rational thinking and decision making
- Valid driver's license may be required with a good driving record
- Must be able to lift 40 lbs.
- On feet or standing 85% of shift - Must be physically capable to repeatedly climb stairs, stand for long periods of time, and walk 5 to 10 miles per shift. In medical emergencies, may be required to carry equipment in excess of fifty pounds and assist in removing or carrying team members or guests from hazardous areas. Must also be able to perform CPR for two minutes on victims of all sizes.