ITS 3 - Business Systems Analyst

Location
Saint Paul or Saint Cloud, Minnesota
Posted
Jun 09, 2017
Closes
Jun 19, 2017
Job Type
Employee
Employment Status
Full Time

There are two (2) openings for this position and can be located in St. Paul or St. Cloud.

This position provides support for HR and finance products that are a part of the Minnesota State enterprise application suite. Product support will be in the form of incident management, business process guidance, assistance with the use of application software, required maintenance management, documentation, testing and training. The Minnesota State enterprise application suite supports administrative business processes for the students and employees of 37 state colleges and universities.

Minimum Qualifications: Resume must reflect all minimum qualifications in order to be considered.  

  • 3 years of experience providing end-user support for web-based and/or client-server business application software or using ISRS as an employee of a college or university administrative services office
  • Experience writing business software documentation sufficient to provide accurate, clear, and timely reference material to end users of application software

  • Experience gathering, analyzing, and documenting business requirements sufficient to adequately describe necessary software enhancements

  • Experience testing application software sufficient to provide reasonable assurance that products are free from defects

  • Experience developing and delivering training for business systems, sufficient to train and support both novice and proficient users of software products

  • Experience accessing relational databases sufficient to identify data integrity issues such as missing or inconsistent data, capture troubleshooting information, or help identify sources of software defects

  • Experience using the MS Office product suite (or comparable) sufficient to create and maintain announcements, technical information, presentation materials, and software documentation

 

Preferred Qualifications:

  • Technical skills in the following technologies/products:
    • Windows O/S and common web browsers
    • structured query language (SQL)

    • Query and reporting tools such as MS Access, Toad, Hyperion/Brio

    • SharePoint (or other collaboration tools)

    • Webex (or other desktop sharing tools)

    • Cascade (or other content management tools)

  • Experience with customer relationship management or incident management tools

  • Experience supporting enterprise or large-scale application systems

  • Experience giving formal presentations to business audiences

  • Experience assessing skill gaps, individual competency, and job performance in order to design, implement and evaluate training, documentation and coaching initiatives for software products

  • Experience working with human resource and financial systems and administrative procedures in a higher education environment

 

Additional Requirements:

In accordance with the Minnesota State Colleges & Universities (Minnesota State) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a Motor Vehicle Records check.

 

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor.

In accordance with the Minnesota State Colleges & Universities Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a Motor Vehicle Records check.

Minnesota State offers an excellent work environment along with competitive compensation and benefits including tuition reimbursement. If you are interested, get all the details including salary information from our online job posting on the State of Minnesota’s Employment site at www.mn.gov/careers by searching for:

Job Family: Information Technology Careers

Department: MN State Colleges & Universities

Location: St. Paul or St. Cloud

Job ID:  14190

Application deadline is June 19, 2017. No late applications will be considered. Please submit your resume and application online per the instructions in the individual job postings.

The Minnesota State System is an Equal Opportunity employer and educator.

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