Humera - Administrative and Professional Staffing

Customer Administrative Support Representative

Expiring today

Location
Bloomington, MN, United States
Salary
Contact For Rate
Posted
Jul 17, 2017
Closes
Jul 21, 2017
Job Type
Employee
Employment Status
Full Time
Humera is seeking a Customer Service Administrative Support position for our client in their Aerospace and Defense Services department. Our client, located in Bloomington, MN, is a worldwide leader in producing air and water filtration systems. This is a Contract to Hire opportunity.
This position is comprised of 70% administrative support and 30% customer service. You will be working onsite at a Fortune 1000 Company and one of Minnesota's premiere manufacturers!
Duties:
  • Provide administrative support to the International Trade Services department such as email management, scanning, faxing, etc.
  • Work with export documents, invoices, A/P, PO's
  • Create and maintain reports
  • Act as a liaison between for assigned customers on order management issues
  • Enter data for new orders, make changes to existing orders and complete required order acknowledgement and customer correspondence in order entry system.
  • Research customer requests or complaints regarding product availability, shipment, quantity, quality, delivery and lead-time.
  • Work closely with manufacturing plants regarding missed shipments, short lead time orders, forecasting, trends and customer concerns.
  • Coordinate efforts between sales, engineering, plants and shipping to fulfill customer requests in a timely manner.
  • Additional administrative duties as assigned

Requirements:
  • High school diploma or equivalent
  • Strong MS Office 2007 skills, including intermediate proficiency in
  • Outlook, Word, Excel and Powerpoint
  • 2+ yrs of administrative support experience
  • 1+ yr of customer service experience

Schedule:
  • 8:00-5:00pm Mon- Fri


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