Fulfillment and Scheduling Specialist - $16/hour

Location
Minnetonka, Minnesota
Posted
Jul 10, 2017
Closes
Aug 09, 2017
Employment Status
Full Time

Fulfillment and Scheduling Specialist - $16/hour

Do you want to be part of a successful team?  Would you like a career that provides an opportunity for advancement in a growing company?

BestMark’s Fulfillment and Scheduling Specialists are the face of the company with our field representatives (mystery shoppers).  Successful Specialists possess an outgoing, results-driven personality with the ability to communicate effectively with a variety of people by engaging field representatives in our programs.

Full and part-time positions available with flexible day, evening and weekend shifts in our Minnetonka, MN office. 

Responsibilities include but are not limited to:

  • Contacting field representatives via phone and email to engage them in mystery shop projects and ensure completion of those projects.
  • Communicating with field representatives to relay specific program rules, guidelines and methodologies and to provide training and support as needed.
  • Maintaining a positive relationship with field representatives, keeping them engaged in BestMark’s mystery shop programs.

Successful Fulfillment and Scheduling Specialist possess the following skills and experience:

  • Excellent verbal and written communication skills.
  • Self-disciplined with a strong work ethic with the ability to set priorities and complete tasks independently.
  • Common sense and reasoning ability.
  • Ability to adapt to changing project demands and deadlines.
  • Outstanding customer service skills.
  • Exceptional attention to detail.
  • Internet savvy and a quick learner using proprietary systems.
  • Previous experience with scheduling and/or customer service is helpful but not required.

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