The Right Staff

Call Center Representative

Jul 19, 2017
Aug 18, 2017
The Right Staff
Job Type
Employment Status
Full Time
Are you familiar with the healthcare industry? Do you genuinely enjoy answering program, and benefit based questions? Utilize your customer support skills and join a team of dedicated individual s at our Twin Cities client s inbound healthcare support center. Preferred candidates will have experience in health, disability, or life insurance and have a minimum of 1 year of call center support. Apply Now!

Job Duties for Call Center Representative:
• Provide detailed support to healthcare members regrading available programs and benefits.
• Maintain a high level of professional customer service in a busy call center environment.
• Communicate efficiently with members, and efficiently deescalate callers when necessary.
• Provide trouble shooting support for provider website, and walk members through portal use.
• Transfers calls to the correct department as needed to efficiently support members.

Job Requirements for Call Center Representative:
• Minimum of 1 year of prior experience in the healthcare industry. Prior health, disability or life insurance experience is preferred.
• Minimum of 1 year of inbound, unscripted call center experience.
• Some college preferred, but not required.
• Must have exceptional phone, customer service, and problem solving skills.
• Must have sound decision making skills, and the ability to efficiently multi-task.

Benefits for Call Center Representative:
• Located in St. Paul
• Contract to Hire Opportunity!
• Monday thru Friday: 8 A.M. To 5 P.M.
• Pays $16-18/ hour

E-mail your resume to

THE RIGHT STAFF offices are NOW welcoming walk-in job seekers! Please be prepared with the following documents: Your resume, one professional reference, and documentation for your I-9. Let us help YOU find YOUR RIGHT job RIGHT NOW!

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Temporary assignments to full-time permanent positions, we are here to assist you! Let us help YOU create YOUR success!

We thank all interested candidates. However, only those selected for interviews will be contacted.

THE RIGHT STAFF is an equal opportunity employer.

Min: 2
Max: 5
Edu: High School
Type: Contract to Hire

More jobs like this