Manager Guest Relations

Employer
Location
Brooklyn Park, Minnesota, United States
Posted
Jul 23, 2017
Closes
Aug 16, 2017
Employment Status
Full Time
JOIN US AS AMANAGER GUEST RELATIONS

Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals.  As a Manager, you'll take the lead as you…

  • Lead and motivate service center team members toward the achievement of established quality, productivity, and service level goals
  • Act as a change agent for the Guest Service Center and drive Team Member engagement with new initiatives
  • Initiate and lead strategic initiatives aimed at improving overall guest satisfaction, work process, and reducing unit costs
  • Coach, teach and train your team regarding performance and provide suggestions on how to improve performance
  • Develop strong partnerships with other departments to stay informed regarding changes within the business and communicate these changes to your team

Requirements

  • Four year college degree
  • At least two years of experience in a supervisory role
  • Excellent communication, interpersonal, analytical and organizational skills
  • Ability to motivate and influence others in a team environment
  • Ability to work evenings and meet the demands of a 7 day a week operation

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