Doherty Staffing Solutions

Technical Customer Service Representative

Plymouth, Minnesota
Aug 03, 2017
Sep 02, 2017
Job Type
Employment Status
Full Time

Technical Customer Service Representative- Plymouth, MN

Doherty Career Solutions has teamed with our manufacturing client to hire a Technical Customer Service Representative. The Technical Customer Service Representative will be responsible for entering new orders, and discussing possible changes or enhancements with client companies.


Temp-Hire role


  • Review incoming orders for completeness and feasibility of construction.
  • Coordinate new orders with Sales, Engineering, Purchasing, Credit and Manufacturing
  • Identifying “specials” to Engineering and Sales to make sure proper equipment is supplied to the customer
  • Research special information, specified drawings, missing and incorrect data on new orders and change orders
  • Interpret and clarify order write-ups and specifications for drafting personnel. Respond to manufacturing questions related to shop order write-ups
  • Review and enter orders and change orders
  • Work with inside Sales staff as well as field sales on technical and pricing matters
  • Input data in drive requisition program to get drives ordered
  • Respond to Manufacturing requests for computer changes and clarifications as related to shop floor schedules.


  • 0-3 years experience in technical support or equivalent role
  • High school diploma required; mechanical or technical degree preferred
  • Good mechanical and mathematical aptitude
  • Ability to communicate effectively with customers and other company departments

Apply for Technical Customer Service Representative

Already uploaded your resume? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your Resume must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb

4000 characters left

By applying for a job listed on Star Tribune Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

More jobs like this