Pro Staff is searching for candidates who have a strong background in customer service and a proven ability to lead. Strong computer skills, time management and ability to multitask are a must. If you feel you have what it takes to lead a customer service team please forward your resume to firstname.lastname@example.org or visit www.prostaff.com.
Team Leads are expected to:
-Effectively lead a team of approximately 10 customer service reps.
-Monitor call queues and a willingness to help out with calls when needed
-Provide exceptional customer service and act always in a professional manner
-Coaching customer service reps when needed
-Report to supervisors when policies are not adhered to
-Always being available for assistance when your reps are in need
-Timekeeping of customer service reps
Our ideal candidate would be flexible with the ability to work overtime if needed, have a positive attitude and willingness to help out.
EQUAL OPPORTUNITY EMPLOYER
Atterro supports affirmative action and equal employment opportunity. Atterro will provide equal employment in employment practices to all associates and applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, Atterro is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. Atterro complies with all applicable federal, state and local non-discrimination laws and regulations. Atterro will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
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