Customer Service Representative
BulkReefSupply.com is an online retailer of top quality products for saltwater aquarium hobbyists. We are seeking a strong detail oriented person for our Customer Service Representative opportunity. This position is responsible for timely and accurate customer assistance with a variety of needs relating to their orders, aquariums, reef systems and fish. This position will connect with the customer through telephone, email and live chat functions.
- Provide support for customers through in-bound telephone system, email, or live chat.
- Answers questions on various aspects of our products, reverse osmosis, reef systems, aquarium health or other related questions.
- Assists customers with processing their orders, returns and refunds.
- Continued development in the saltwater aquarium industry to include time spent in product research.
- Previous experience with saltwater reef systems preferred
- Familiarity with reverse osmosis and reverse osmosis/de-ionization systems utilized in the saltwater aquarium industry preferred.
- 1 year of telephone customer service, retail or other service experience preferred.
- Demonstrated working knowledge of equipment utilized in the saltwater aquarium industry.
- Organized and detailed
- Strong MS Office skills
- Excellent written and verbal skills
We offer a great opportunity to contribute to the growth of BRS. We offer a competitive wage and benefit package as well as a fun culture which includes:
- Paid lunch period
- Paid every week
- Bring your dog to work
- Monthly catered lunches
- Employee discounts
- Friday happier hour
It's the perfect time to be a part of BRS. To learn more about us please visit our website at www.BulkReefSupply.com
Interested candidates please apply online.