Interpreting Services Billing Assistant / Scheduler

Location
Minneapolis, Minnesota, Edina, Minnesota
Salary
Depends on qualifications plus benefits
Posted
Aug 11, 2017
Closes
Sep 10, 2017
Ref
Billing & Scheduling
Job Type
Employee
Employment Status
Full Time

Interpreting Services Billing Assistant / Scheduler

University Language Center is a foreign language services company offering interpreting, translation, proficiency testing and language instruction to businesses, social service organizations, public and private schools and individuals. Founded in 1985, it is a multi-cultural, multi-lingual work environment with an emphasis on responsive customer service, resourcefulness and collaboration.

Job Summary

Reporting to the Director of Interpreting, the Interpreting Services Billing Assistant/Scheduler supports all aspects of day-to-day interpreting services, proficiency testing, and language-related services. She/he can follow directions, excel at critical thinking, and can work under pressure and maintain a sense of humor during busy times. She/he must provide excellent customer service to promote growth for each department.

Job Duties

  • Process daily and month-end vendor documents and client invoices using a customized database
  • Schedule interpreters by supporting the entire service cycle from receiving the order, staffing the assignment, and processing paperwork
  • Speak with and write to customers, interpreters and testers daily
  • Participate in management meetings and strategic planning
  • Perform other related duties and projects in departments

Essential Skills and Abilities

  • Rigor in relationship to time and time management
  • Ability to process and handle large volumes of transactions and documents
  • High level of linguistic accuracy with proper names, addresses, dates and times
  • Sensitivity to and/or understanding of people from different cultures and countries
  • Ability to speak to and understand non-native English speakers

Job Scope

32-40 hours per week. Monday-Friday between 7:30 AM – 6:00 PM.

Qualifications

  • Post-secondary degree or certification
  • Three years of practical work experience
  • Superior proficiency in spoken & written English
  • Proficiency in MS Office, familiarity and comfort with various software applications, basic data entry

Compensation

$35,000-$39,999 depending on qualifications plus benefits.

This is an immediate opening. Applications will be accepted until the position is filled.

Send resume to:          Human Resources via  translation@ulanguage.com

University Language Center, Inc.

4445 West 77th Street, Suite 110

Minneapolis, MN 55435

952-224-5600 / www.ulanguage.com