Pro Staff

Customer Service Representative

7 days left

Employer
Location
Dallas
Posted
Aug 29, 2017
Closes
Sep 28, 2017
Ref
298322
Contact
Pro Staff
Category
Sales
Job Type
Employee
Employment Status
Full Time

 

Pro Staff is looking for Phone Customer Services Rep that can work downtown Dallas

Salary $12.00 Hourly

Must be available to work on weekends. Class Starts 9/18/2017

Job Description

Respond to inbound phone calls, up sell/cross sell additional items and resolve customer’s issues. Utilize system tools provided to perform job function.

 

Responsibilities include, but are not limited to:

  • Take inbound calls for order placement
  • Up sell and cross sell additional items
  • Answer inquiries while maintaining and updating the customer database
  • Maintain a sense of urgency in responding to the customer needs
  • Be creative and go above and beyond when assisting our customers
  • Accurate and efficient order entry and maintenance of customer files
  • Ask probing questions and overcome objections 

Minimum Qualifications Required: 

  • months Customer Service experience (in person or over the phone)
  • Pleasant and professional telephone etiquette
  • Ability to adapt to the fast paced internet environment
  • Problem solving skills
  • Excellent judgment and decision making skills
  • Strong verbal  and written communications skills
  • Demonstrated customer service skills
  • PC literate and basic typing skills (at least 25 wpm)
  • Regular and punctual attendance is a must
  • High School Diploma or equivalent

 Preferred Qualifications:

  • 25-30 wpm typing
Job Location Dallas, Texas, United States      Position Type Full-Time/Regular

 

About Atterro

EQUAL OPPORTUNITY EMPLOYER

Atterro supports affirmative action and equal employment opportunity. Atterro will provide equal employment in employment practices to all associates and applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, Atterro is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. Atterro complies with all applicable federal, state and local non-discrimination laws and regulations. Atterro will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.

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