The University of St. Thomas invites qualified candidates to apply for an Admissions Counselor position within the Office of Admissions.
The position of Admissions Counselor plays a vital role in recruiting, building relationships with and enrolling the necessary quantity and quality of students to meet the enrollment goals of the university. The Admissions Counselor is the first point of contact for students and families, represents the university to both internal and external constituencies and participates in community outreach activities within various community-based organizations and high schools. S/he manages a recruitment territory of 3,000 – 7,000 inquiries and 300 - 700 admitted students each year and actively contributes to analyzing data, developing marketing strategies and making initial admissions decisions designed to achieve the goals of headcount, academic quality, diversity and net revenue objectives. S/he communicates admission policies and financial aid basics (merit based aid, scholarships, and federal/state/institutional regulations policies and procedures) to prospective students, parents and high school counselors. The Admissions Counselor uses ever-changing technology, including the Salesforce CRM and Banner, to reach and track interaction with students.
1. Student Recruitment: Meet with students and parents on and off campus to counsel and present information regarding college selection and the University of St. Thomas, including the Dougherty Family College. Master and effectively communicate university information through a variety of channels and provide quality customer service to all impacted audiences throughout the college search. Must build relationships with diverse populations and is the first point of contact with a variety of constituencies including high school counselors, students, parents, career counselors, colleagues from other institutions, state and national organization representatives. Serve on various cross functional teams throughout the university that impact the recruitment and retention of students.
2. Territory Management and Data Analysis: Analyze recruitment data and use information to strategize and manage a recruitment territory and to determine travel and communication plans. Create targeted marketing strategies and events designed to reach specific audiences in a recruitment territory. Implement effective technological communication and measure success.
3. Application Review: Guide students and families through the application process, including questions regarding timeline, scholarships, admissibility and admission decisions. Evaluate applications for admission and make recommendations for the admissions committee regarding individual student applications. Educate students regarding dual enrollment options and transferability of courses to St. Thomas.
This is a full-time, benefits eligible position. The University of St. Thomas offers a competitive and comprehensive benefits program, which includes medical, dental, vision, life, long-term care, legal, and disability insurance coverages. Offerings also include retirement plans, flexible spending accounts, a health savings account, and an employee assistance program. The University provides tuition remission to its employees, spouses, and dependents. In addition, the University values a healthy work/life balance and has generous provisions for paid time off.Qualifications:
Minimum qualifications: BA/BS and one (1) year of experience in an academic setting, preferably in Admissions.
Must have a valid driver's license or the ability to obtain a driver's license by employment start date. Ability to travel to field locations and meeting/training sites by motor vehicle when required. Successful completion of a background check and driving record check after hire is required.
Preferred qualifications: experience as a tour guide, student ambassador, intern, or related higher education experience, etc.; related experience in marketing, sales, event planning, sales, territory management, relationship building, and customer service.
Knowledge of: Computer applications related to the work; business arithmetic; university academic units and programs; student recruitment and retention issues; university admissions policies, standards and procedures; use of a number of hardware and software applications and cutting edge e-media; standard office practices and procedures, including filing and the operation of standard office equipment; record keeping principles and practices; correct business English, including spelling, grammar and punctuation; techniques for dealing with the public, in person and over the telephone.
Skill in: Interpreting, applying and explaining applicable laws, codes and regulations; contributing effectively to the accomplishment of team or work unit goals, objectives and activities; ability to build relationships with a variety of constituencies; develop and deliver presentations; independently perform professional analytical and programmatic work in the area(s) to which assigned; carrying assigned analytical project through, from data gathering to completion; using initiative and independent judgment within general policy guidelines; using tact, discretion and prudence in dealing with those contacted in the course of the work; ability to build relationships with a variety of constituencies, ability and willingness to work nights and weekends; ability to develop and deliver presentations to varied audiences both on and off campus; ability to manage a very large caseload and still build personal relationships; dealing successfully with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds.
Physical requirements: Ability to work in and move about an office setting; ability to use a computer and other office equipment; ability to transport boxes of materials weighing up to 30 lbs; ability to stand for long periods of time; ability to commute to off-site locations for meetings; ability to read printed materials and a computer screen; ability to communicate in person and over the telephone. The University provides reasonable accommodations to qualified individuals with disabilities who require and request accommodations in order to perform the essential functions of their jobs.
Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. The successful candidate will possess a commitment to the ideals of this mission statement.
In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires successful completion of a background screening.
The University of St. Thomas, Minnesota Human Resources Department advertises the official job listing on its website. If you are viewing this posting from a site other than “Jobs at St. Thomas”, the University assumes no responsibility for the accuracy of information.
The University of St. Thomas is an Equal Opportunity Employer