Customer Service Representative

Saint Paul, Minnesota
$14 to $16 per hour + Great Benefits
Sep 08, 2017
Oct 07, 2017
Job Type
Employment Status
Full Time

A company in the St. Paul suburbs is looking for a Customer Service Representative. This is a direct hire/permanent position paying $14 to $16 per hour + great benefits. This person will deal with prospective and existing customers to troubleshoot issues, provide service information, and take orders. Great opportunity to make an immediate impact and grow into a team lead.  


  • Communicate with customers in a positive, friendly, professional manner at all times.
  • Provide an exemplary customer service experience to ensure a positive experience and future business. 
  • Ability to handle a variety of calls in a professional manner.
  • Provide information about products and services
  • Follow up with customer inquiries for product information
  • Provide customers with knowledgeable answers to questions about product, pricing and availability.
  • Shepard customers through The Company's order process and input orders properly/accurately.
  • Work with all company departments to meet the needs of the customers.
  • Requirements include:
  • Proficiency with computers i.e. word processing, internet browsing, basic database management/usage, Outlook, basic accounting software
  • Acute attention to detail
  • Excellent telephone skills
  • Strong problem-solving skills
  • Ability to think independently and handle customer inquiries efficiently and professionally
  • Displays the ability to learn quickly on the job
  • Shows adaptability as new processes are put into place
  • Successful experience in the service industry with a passion for customer retention
  • High school diploma or general education degree
  • One to three years related experience and/or training; or equivalent combination of education and experience

If you are an interested and qualified candidate please submit your resume using the built-in StarTribune application feature and click Apply Now, or you may email your information to with JHGCSOS in the subject line.  If you have questions prior to confidentially submitting your resume, please feel free to call 952-345-5133 and ask to speak with Josh.  

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