Customer Service Representative

Location
Saint Paul, Minnesota
Salary
$14 to $16 per hour + Great Benefits
Posted
Sep 08, 2017
Closes
Oct 07, 2017
Ref
JHGCSOS
Job Type
Employee
Employment Status
Full Time

A company in the St. Paul suburbs is looking for a Customer Service Representative. This is a direct hire/permanent position paying $14 to $16 per hour + great benefits. This person will deal with prospective and existing customers to troubleshoot issues, provide service information, and take orders. Great opportunity to make an immediate impact and grow into a team lead.  

Responsibilities:

  • Communicate with customers in a positive, friendly, professional manner at all times.
  • Provide an exemplary customer service experience to ensure a positive experience and future business. 
  • Ability to handle a variety of calls in a professional manner.
  • Provide information about products and services
  • Follow up with customer inquiries for product information
  • Provide customers with knowledgeable answers to questions about product, pricing and availability.
  • Shepard customers through The Company's order process and input orders properly/accurately.
  • Work with all company departments to meet the needs of the customers.
  • Requirements include:
  • Proficiency with computers i.e. word processing, internet browsing, basic database management/usage, Outlook, basic accounting software
  • Acute attention to detail
  • Excellent telephone skills
  • Strong problem-solving skills
  • Ability to think independently and handle customer inquiries efficiently and professionally
  • Displays the ability to learn quickly on the job
  • Shows adaptability as new processes are put into place
  • Successful experience in the service industry with a passion for customer retention
  • High school diploma or general education degree
  • One to three years related experience and/or training; or equivalent combination of education and experience

If you are an interested and qualified candidate please submit your resume using the built-in StarTribune application feature and click Apply Now, or you may email your information to josh@staffingpartnersinc.com with JHGCSOS in the subject line.  If you have questions prior to confidentially submitting your resume, please feel free to call 952-345-5133 and ask to speak with Josh.