Doherty Staffing Solutions

Bilingual CSR

7 days left

Location
Plymouth, Minnesota
Salary
Depending on Qualifications
Posted
Sep 08, 2017
Closes
Sep 27, 2017
Ref
146831
Job Type
Employee
Employment Status
Full Time
Doherty Top Talent is partnering with a customer support company located in Plymouth, MN! We are seeking Bilingual Customer Service Representatives to work a short-term contract to provide phone support for hurricane claims for 1-5 weeks. The shift is from 9:00am-6:00pm. Spanish bilingual employees will receive $16 per hour.

Customer Service Representative Duties:
  • Providing high quality customer service in a fast-paced multi-channel environment including, but not limited to, inbound and outbound phone calls, and email
  • Process and document insurance claims and service inquiries
  • Deliver scripted or non-scripted sales or service pitches to customers
  • Troubleshoot problems and providing recommendations based on findings
  • Utilizing manual processes and materials in addition to the automatic system

Customer Service Representative Requirements:
  • 1+ year(s) of customer service experience
  • Previous call center experience highly preferred
  • Comfortable with a 1 day training period
  • Ability to work weekends and overtime as needed

Contact To apply for the Customer Service Representative position, please click Apply Now and complete our online application. For questions or further information about the Customer Service Representative position, please call your closest Doherty Top Talent office or email dtt_clerical@doherty.jobs.
  • Brooklyn Park: 952-715-5200
  • Edina: 952-832-8363
  • Minneapolis: 612-208-1611
  • Roseville: 651-489-5000
Download our mobile app for iOS & Android | www.doherty.jobs/app

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