Pro Staff

Inbound Call Center Representative

Employer
Location
Minneapolis
Posted
Sep 16, 2017
Closes
Oct 16, 2017
Ref
300429
Contact
Pro Staff
Category
Customer Service
Job Type
Employee
Employment Status
Full Time
Pro Staff in partnership with a large downtown Minneapolis client is looking for candidates to join our team in the call center!

In this role you will be responsible for the following:
-Manage customer calls by delivering exemplary customer service.
-Answering caller questions by following script and documenting call information into database.
-General database updates.
-Write appropriate call logs for company/counsel
-Transcribe IVR calls as required.
-Take on roles and responsibilities as assigned by manager in a positive and effective manner.

No cold calling required in this role!!

Candidates are required to have a high school diploma or a G.E.D and be able to pass a background check.

-$13.25per hour. Benefits package including medical insurance, dental, life & vision. Access to 401(k). 
-Spanish/English bilinguals earn $1.00 pay differential.

Apply online at www.prostaff.com or submit your resume to faribault.jobs@prostaff.com

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