Pro Staff

Customer Service Representative

Employer
Location
Lakeville
Posted
Sep 16, 2017
Closes
Oct 16, 2017
Ref
299691
Contact
Pro Staff
Category
Customer Service
Job Type
Employee
Employment Status
Full Time
A company in Lakeville is looking for a Customer Service Representative to take incoming calls and build sales! This is a Direct Hire opportunity! The hours for this role range between 7am and 6pm depending on busy seasons, shifts and overtime requirements! The pay rate range starts between $17 per hour and $20+ per hour depending on experience! 

In this role, the Customer Service Representative will be: 
- Taking incoming approximately 100 incoming calls per day 
- Utilize sales techniques to increase sales and build orders
- Demonstrating strong product knowledge to recommend additional products and provide helpful advice
- Negotiate prices based on purchase quantity and promotional sales

Qualified Candidates Will: 
- Have strong phone presence 
-  Have an outgoing personality
- Have basic keyboarding and software
-  Be flexible regarding shifts and scheduling 
-  Provide excellent customer service  
- Want to stay long term - several years! 

Helpful Skills: 
- Call center experience
- Experience with the  home improvement industry (building materials, terminology, tools) 

The interview and screening process for this position can take 1-3 weeks in total. Qualified candidates will be patient and not in dire need to start ASAP! 

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