Clinical Support Supervisor-La Clinica

1 day left

Saint Paul, Minnesota
Sep 21, 2017
Oct 21, 2017
Job Type
Employment Status
Full Time

TITLE:                       Clinical Support Supervisor                                 

STATUS:                   Exempt                                                                  

REPORTS TO:         Chief Operating Officer

SUMMARY:              Responsible for day to day planning, supervising and implementing medical records and referrals systems that promote efficient and effective customer service, including working directly with staff on the daily operations of the medical records department.


  • Responsible for direct oversight of the health information management department and efficient system flow of protected health information to realize a contiguous and current Electronic Health Record.
  • Responsible for direct oversight of the referrals department and system flow of referral orders, related health information, and ensuring timely coordination of care as required by HRSA’s FTCA Tracking Requirements.
  • Ensure compliance with regulations and legal standards for health information management and patient information sharing across the organization. 
  • Supervise off-site health information management processing and copy service.
  • Coordinate health plan/external health information audits.
  • Ensure the release of information forms,                
  • Ensure HIPAA compliance for privacy rule request forms.
  • Review policies/procedures with staff and make appropriate changes to policies/procedure.
  • Serve as the privacy officer for the organization, taking action on all complaints concerning the organization’s privacy policies and procedures.  
  • Ensure adequate staffing levels to provide optimum service to patients and other customers.
  • Perform related work as required.


Operates independently within scope of responsibility.


Supervise health information and referrals staff.

May provide work direction to volunteers/students.


Understands basic universal precautions, right to know information and ensures staff is

oriented and annually updated on these areas.


Work is performed in a clinic environment. 

Requires prolonged sitting; some bending, stooping and stretching.

Occasional evening or weekend hours.

Fast-paced, high volume services.


Knowledge, skills and abilities:

Ability to operate a keyboard, photocopier, telephone, calculator, and other office equipment.

Requires ability to record, prepare and communicate appropriate reports.

Broad knowledge of information systems and personal computer technology.

Knowledge and experience in information privacy laws, access and release of information.

Knowledge in the ability to apply the principles of HIM, project management, and change management.

Skill in assessing staff competency in required skills.

Ability to communicate effectively verbally and in writing with a variety of people.

Demonstrated skill in working with a diverse staff.

Bilingual English/Spanish skills preferred.


Bachelor’s degree in health information management or related field, or equivalent combination of education and experience. 

RHIA preferred.


Minimum of two years experience in health care environment, preferably in a clinic setting.

One year supervisory experience preferred. 

Apply for Clinical Support Supervisor-La Clinica

Already uploaded your resume? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your Resume must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb

4000 characters left

By applying for a job listed on Star Tribune Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

More jobs like this