Manager FMOC

Employer
Location
Brooklyn Park, Minnesota, United States
Posted
Sep 28, 2017
Closes
Oct 20, 2017
Employment Status
Full Time
JOIN US AS A MANAGER, FMOCThe Manager provides day-to-day leadership for a team of 15 to 20 contact center team members. Responsible for leading teams providing 24/7/365 support to stores and corporate locations, including alarm monitoring, (HVAC/Refrigeration/Burglary/Fire), emergency notification & response, work order dispatching and other first level requests and services relating to FMOC support functions. Leads in a way that that is Fast, Fun, and Friendly, promotes two-way communication, and demonstrates courage to drive change. Maintains a strong line of communication with Stores, Regions, Districts, and other field support teams. Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals.  As a Manager, you'll take the lead as you…
  • Provide day-to-day leadership for a team of 15 to 20 service center team members
  • Lead a team that provides 24/7/365 facilities support to stores and corporate locations
  • Support alarm monitoring for HVAC, Refrigeration, Burglary/Fire, emergency notification & response, work order dispatching and other first level requests and services relating to Facilities Management Operations Center support functions
  • Lead in a way that that is Fast, Fun, and Friendly, promotes two-way communication, and demonstrates courage to drive change
  • Ensure strong lines of communication with Stores, Regions, Districts, and other field support teams  
  • Requirements
    • B.S. or B.A. degree
    • 2-4 years of previous supervisory experience
    • Proven leadership skills and the ability to effectively develop, manage, and motivate people within a fast-paced and production oriented work environment
    • Strong ability to build and maintain partnerships (internally, cross-functionally and cross-company.)
    • Excellent communication (verbal and written), organization, analytical, problem-solving, and strategic thought skills
    • Demonstrated track record of producing significant business results
    • Ability to work flexible schedule including weekends and on-call responsibilities

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