Humera - Administrative and Professional Staffing

Order Entry/Customer Service Representative

7 days left

Location
Bloomington, MN, United States
Salary
Contact For Rate
Posted
Oct 20, 2017
Closes
Oct 31, 2017
Job Type
Employee
Employment Status
Full Time
Order Entry/Customer Service Representative:
Humera is looking for an Order Entry/Customer Service Representative for our client in Bloomington, MN. This company is a leading worldwide provider of filtration systems and replacement parts. This is a long-term contract/contract to hire opportunity.
Duties:
  • Receive customer orders via phone, fax, Internet or Electronic Data Interchange (EDI).
  • Enter data for new orders, make changes to existing orders and complete required order acknowledgement and customer correspondence in order entry system.
  • Research customer requests or complaints regarding product availability, shipment, quantity, quality, delivery and lead-time.
  • Coordinate efforts between sales people, engineering, plants and shipping to fulfill customer requests in a timely manner as needed.
  • Take part in reviewing and authorizing return goods, invoice adjustments and warranty claims.
  • Take corrective action for problems in shipment, billing or related issues.
  • Maintain accurate price lists.

Requirements:
  • Strong order entry skillls and experience
  • Associates degree preferred and at least 1 year experience in a customer service role.
  • Demonstrated experience as a proactive problem solver.
  • Ability to prioritize and stay on task.
  • Strong oral and written communication skills.
  • Ability to exercise independent judgment and follow-through on work assigned.
  • Demonstrated organization skills and data entry accuracy are required.

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