Humera - Administrative and Professional Staffing

Medical Records Coordinator

Minnetonka, MN, United States
Contact For Rate
Feb 21, 2018
Feb 27, 2018
Job Type
Employment Status
Full Time
Humera is seeking a Medical Records Coordinator for our client in Minnetonka, MN. The ideal candidate experience working with medical records, and will be able to provide recommendations and process improvement for the record management and tracking. This person needs to be able to see the big picture, be fast learning, have strong process documentation skills, strong communication skills, and intermediate knowledge of MS Excel. The Medical Records Coordinator manages the medical record acquisition and storage for the following programs: HEDIS/Stars audit, year-round HEDIS/Stars reviews, Medicare RadV audit, Commercial RadV audit, Risk Adjustment on selected clinics, targeted quality reviews, targeted claims validation reviews, CMS Cost audit, quality of care investigations, and ad hoc medical record reviews. The incumbent is responsible for the medical records requests to the clinics, assuring that the medical records that are received are complete and contain all of the requested elements, distribution to the appropriate staff, development and management of a medical record archive, and management of payment for medical record. The incumbent serves as the primary contact for clinics around any medical record requests. As such, the incumbent needs to know the programs the records are being requested for so they can independently answer clinic questions. In addition, the incumbent disseminates medical records, following the nurse's review, to the appropriate internal area or external regulator or auditor, depending on the project.

Medical Records Management - 85%

  • Handles approximately 47,000 medical record requests/year:
  • Prompt retrieval. Some retrieval may be through remote access into a clinic?s medical records, while others may be through a request to the clinic
  • Printing/scanning
  • Review to assure all requested material received
  • Routing to appropriate area
  • Filing
  • Tracking in appropriate system
  • Following up on missing materials
  • Ensure invoices are paid according to contract and on time to eliminate late charges or service interruptions
  • Work with Network Management or Credentialing to determine if provider in the network and is or is not cooperating with request
Provider Communication - 5%

  • Acts as the primary contact for clinic questions related to medical record retrieval
Records Management - 5%

  • Coordinates file room, including management of cold storage. No more than six months? worth of medical records, one year of QI cases and one cycle of accreditation documentation should be stored on- site at any time
  • Manages electronic chart repository including medical records received from vendors
Audit Assistance - 5%

  • Collects documentation required for regulatory and accreditation audits; prints, copies, scans, and stores/disseminates as appropriate

Minimum education level required to qualify for the position

  • Associate's degree in medical record technology, or equivalent experience
  • Minimum years' experience required in the field to qualify for the position: 3 years
Specific types of experience or skills required:

  • Minimum 2 years of experience working with medical records
  • Minimum of 3 years of administrative support in a complex business environment (executive assistance experience) and experience supporting multiple individuals
  • Minimum of 1 year of basic project management experience - primarily balancing multiple projects
  • Demonstrated ability to conduct data entry and reporting experience
  • Medical terminology experience
  • Advanced computer skills and application knowledge specifically Microsoft Word (e.g.: mail merge), VISIO and Excel. Experience with ClickView. Has intuitive ability to pick up new computer programs easily
  • Demonstrated Attention to detail and accuracy
  • Excellent organizational skills
  • Excellent verbal and interpersonal skills
  • Demonstrated autonomy and initiative in handling work, problem solving
  • Demonstrated skills in conducting data quality checks (detail oriented), meticulous
  • Knowledge with data transfer, data entry, data reporting
  • Multitasking ability
  • Ability to shift priorities and redirect resources where needed

  • Management of medical record invoices

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