Doherty Staffing Solutions

Customer Service Representative

7 days left

Anoka, Minnesota
Depending on Qualifications
Oct 17, 2017
Oct 27, 2017
Job Type
Employment Status
Full Time
Customer Service Representative Doherty Top Talent is currently partnering with a leader in the pharmaceutical industry located in Anoka, MN and we are hiring for a Customer Service Representative! We are seeking a CSR to work Monday through Friday during normal business hours. Compensation for this position will be $13-$15/hour, based on experience. Customer Service Representative Responsibilities: · Assist customers on the telephone with inquiries regarding products, locating late or misdirected orders, explaining the process and policies for returning product, and answering any other customer service matter. · When calls are slow coming in, entering invoices into the computer. · Perform various filing tasks including matching purchase orders with vendor invoices and other receiving documents. · Review and compare purchase orders with vendor invoices to identify discrepancies. · Preparing and submitting claims for any product discrepancies including shortages and damages. · Perform other duties as assigned or required by the supervisor.

Customer Service Representative Requirements:

· High School Diploma or equivalent; Associate's or Bachelor's in preferred but not required. · Previous call center customer service experience strongly preferred. · Postsecondary education in accounting a plus. · Familiarity with personal computers, the Internet, Microsoft Outlook, Word, and Excel. · Strong problem-solving ability with attention to detail. · Ability to work independently, organize and work on multiple tasks, and complete duties within specified deadlines. · Ability to communicate effectively verbally and in writing to co-workers, supervisors, and vendors. · Ability to and interest in research and problem solving.

Contact To apply for the Customer Service Representative position, please click Apply Now and complete our online application. For questions or further information about the CSR position, please call your closest Doherty Top Talent office or email · Brooklyn Park: 952-715-5200 · Edina: 952-832-8363 · Minneapolis: 612-208-1611 · Roseville: 651-489-5000

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