Sr Program Owner, Property Management - Field Operations

Minneapolis, Minnesota, United States
Oct 27, 2017
Jan 05, 2018
Employment Status
Full Time
Sr. Program Owner, Property Management - Field Operations Primary FunctionDeliver strategies to the Field Property Management Technicians (PMTs) in order to maintain assets, drive vendor accountability, and execute projects efficiently and effectively; thus enabling the PMTs to deliver value, reliability and brand in our stores. The Sr. Program Owner collaborates with various HQ partners to ensure requested PMT labor aligns with PMT skillset, prioritizes/schedules the work and creates necessary resources and messaging to enable the PMT to execute quality work by the due date. Analyzes project execution, conducts necessary follow up, and provides field trends/insights back to HQ partners.Duties and Responsibilities
  • Cultivate and maintain productive HQ partnerships to plan and prioritize PMT workload
  • Create engaging content, resources and messaging to enable PMTs to execute flawlessly and on time
  • Collaborate with field partners to identify gaps and opportunities and work with partners to recommend and implement solutions
  • Develop and drive strategies and innovations that increase PMT productivity, reduces redundancies, aligns with our priorities
  • Partner with Store Operations/Communications  teams to align messages for stores organization
  • Recommends and implements short-term goals and initiatives
  • Identify and recommends process improvements within team and for field
  • Uses data and experience to detect trends, conduct root cause analysis, identify solutions and resolve issues
  • Ensures compliance in programs
  • Gain awareness of industry trends and develops relationships with contacts
Minimum Requirements
  • 4-year college degree and/or equivalent experience
  • 2-6 years of relevant communications, project management, and/or Property Management experience
  • Excellent and proven written & verbal communication skills
  • Strong project management and problem solving skills
  • Ability to prioritize and act with a sense of urgency
  • Strong collaboration skills
  • Experience in public speaking and presenting
  • Proficient in Microsoft Office suite
Desired Requirements
  • MBA