Humera - Administrative and Professional Staffing

Accounts Receivable Specialist - Collections

Shorview, MN, United States
Contact For Rate
Feb 21, 2018
Feb 27, 2018
Job Type
Employment Status
Full Time
Humera is seeking an Accounts Receivable Specialist in collections for our client in Shoreview, MN. This individual will be responsible for performing collection activities on outstanding accounts receivable (A/R) utilizing the MatrixCare accounts receivable system and assuring workflow between the individual Communities and the Central Billing Office (CBO) is accurate and timely for collection of A/R.

This is a direct hire opportunity.
A. Manages collections for private pay accounts receivable for all designated Communities in order to meet and maintain individual Community and accounts receivable goals.

  • Performs collection activity assuring Community and CBO accounts receivable balances are accurate and collected timely.
  • Conducts timely collection calls and/or correspondences in a fast paced goal oriented accounts receivable department.
  • Provides customer service regarding collection issues, resolving client discrepancies and short payments.
  • Collaborates on collection projects for Communities with high private pay accounts receivable on creating an accounts receivable process improvement plan.
  • Maintains the integrity of the private pay aging and collection process, along with bringing difficult collection accounts or workflow issues to the attention of the A/R & Billing Manager.
  • Collaborates with associates on Communities with high outstanding private pay accounts receivable.
  • Establishes and maintains effective and cooperative working relationship with Communities and CBO associates.
  • Participates monthly as needed with each of the Communities A/R Reviews and assists associates with preparing and working through accounts receivable on each Community by assuring that accounts receivable collection policy and procedures are being followed.
  • Assists Community Business Office associates as needed.
B. Monitors accounts receivable aging, accessing the accounts for further attention by involving the A/R & Billing Manager.

  • Follows the collections policy and procedure in regards to collection calls, letters, legal proceedings and discharge notices to ensure payments are made accurately and timely.
  • Collaborates on developing collections materials to meet needs.
  • Provides detail reports on collection activity metrics and meeting defined department goals.
  • Accountable for reducing delinquency for assigned Communities and accounts receivable by minimizing bad debts and providing positive cash flow.
  • Prioritizes and manages multiple Communities and accounts receivable outstanding.
  • Provides excellent written and verbal communications.

  • Minimum of two years of accounts receivable collection experience.
  • Experience in private pay collections complying with all related laws and regulations pertaining to State and Federal guidelines and Fair Credit and Collections.
  • Knowledge of private pay collection rules and regulations and Fair Credit and Collections requirements for all communities and locations.
  • Knowledge of and skill in using computers and related software for word processing (such as Word), spreadsheet (such as Excel) and accounting software such as billing and clearinghouses.
  • Two year business or paralegal degree.
  • Knowledge of regulations affecting Community business offices.
  • Skill of developing and maintaining positive working relationships with internal and external customers and ability to respond with a sense of urgency to customer's needs.
  • Skill of developing and maintaining positive working relationships with Community associates and co-workers.
  • Skill in dealing with diverse business problems, issues and opportunities in which (1) many problems exist simultaneously; (2) these problems all compete for immediate attention; and (3) the issues are inter-related.
  • Ability to work independently with little supervision.
  • Ability to make sound and timely decisions.
  • Ability to use and operate office equipment including copy machine, fax machine, postage machine, 10-key calculator, multi-line phone system and computers.
  • Ability to collaborate with others to arrive at a conclusion using compromise, persuasion, rational and diplomacy.
  • Ability to maintain confidential information.
  • Ability to provide attention to detail and prioritize work.

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