Mystic Lake Casino Hotel

Restaurant Server, Minnehaha, FT, 5pm to 2am

Location
Prior Lake, MN
Posted
Nov 08, 2017
Closes
May 23, 2018
Ref
3828_1
Contact
Mystic Lake Casino Hotel
Job Type
Employee
Employment Status
Full Time
Shift - Hours: Second
Days: TBD - based on business needs
Hiring rate or hiring range: $9.50 / hr plus tips
Job Description:

Job Summary:

Applies high guest service standards. Takes orders and serves food and beverage to guests. Processes transactions pertaining to food & beverage charges. Reconciles cash-drawer.


Budget/Asset Responsibilities:

Handles amounts of cash, coin, and cash-equivalent under close supervision.


Job Duties:

  1. Takes food orders and enters into P.O.S. system. Explains menu items and specials and makes recommendations on additional side orders.
  2. Serves food and beverage according to guest specifications, while adhering to responsible alcohol service standards. Checks-up on guest for condiment, beverage, or additional food item needs. Follows-up on satisfaction during and after dining.
  3. Performs pre-bussing and bussing duties. Ensures that all supplies (i.e. ashtrays, napkins) are adequate for guests' needs.
  4. Operates P.O.S. system in processing F & B charges. Handles cash, checks, currency, credit cards, gift certificates, complimentaries, and tips. Operates credit card validation (automated and manual) equipment. Prepares daily sales reports and reconciliation statements.
  5. Maintains cleanliness of guest and work areas
  6. Completes tip reporting form.

Requirements:
  1. Must be 18 years of age or older.
  2. Ability to read, write and speak English clearly.
  3. Strong guest service skills.
  4. Ability to pass basic math test.
  5. On feet or standing 100% of shift.
  6. Must be able to lift 50 lbs.
Full-time, 5pm to 2am

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