Bilingual Customer Service - $18/hour!!!! - Minnetonka, MN - Any shift you want.
***Raises every 3-6 months!!!!***
We are seeking individuals with outstanding customer service skills and a technical background (defined as having an interest in pursuing something technical related) for new temp to hire opportunities with our client in Minnetonka, MN 55345. These Bilingual Customer Service roles are ear-marked for advancement within 6-18 months depending on role availability and performance. Temporary period is approximately only 60 days!
Duties and responsibilities will include:
- Take incoming technical service calls (will train on technical piece)
- Respond to incoming customer inquiries
- Support inquiries include questions relating to hardware and software (will train on this)
- Provide clear documentation
- Research solutions to field issues by working with other departments.
- Provide timely feedback to customers and dealers regarding solutions.
- Maintain a working knowledge of field quality issues.
Required skills and education:
- Bachelor’s Degree or equivalent experience in a customer solution environment, transportation and/or technology related fields
- 1-2 yrs. of Customer Support and/or Help Desk experience helpful (not necessary).
- Demonstrated written and verbal communication abilities
- Demonstrated proficiency with Microsoft Office (Word, Excel, Outlook)
- Demonstrated customer focus and problem solving abilities
- Bilingual (Spanish) fluency desired in some roles. Non-Bilingual roles available as well for same pay!
If you are interested in being considered for this Bilingual Customer Service role, please use the built-in application feature to submit your resume or submit your resume and desired days/shifts/start times to firstname.lastname@example.org. If you have questions before confidentially submitting your information, please call 952-926-4200 for immediate assistance.