Mystic Lake Casino Hotel

LSC Club M/Retail Rep

Location
Prior Lake, MN
Posted
Nov 26, 2017
Closes
May 23, 2018
Ref
3886_1
Contact
Mystic Lake Casino Hotel
Category
Sales
Job Type
Employee
Employment Status
Full Time
Shift - Hours: Third
Days: TBD - based on business needs
Hiring rate or hiring range: $12.33 - $15.05 / hr based on qualifications
Job Description:

Job Summary:

Registers guests as Club Mystic members, processes Club Mystic and retail transactions ensuring that the highest level of guest service is provided.


Job Duties:

  1. Introduces and explains the benefits of Club Mystic memberships to guests, encourages enrollment, enters new members and information changes in the player database.
  2. Answers guest inquiries regarding Club Mystic programs, retail items, promotions and general casino information.
  3. Processes sales transactions, operates electronic cash register system, operates check verification and credit card systems and handles cash on a regular basis.
  4. Maintain cleanliness. Stocks products of the Club Mystic/Tipi shop. Ensures that retail equipment is in proper working order.
  5. Prepares retail shift reports and reconciliation statements.

Requirements:
  1. Must be 18 years of age or older.
  2. High School graduate or GED.
  3. Six months experience in a guest service venue.
  4. Ability to type 25 WPM.
  5. Knowledge and experience in business related computer software.
  6. Ability to communicate basic information and ideas in spoken English so others will understand.
HOURS: Fri--Mon 7:30pm-6am, Tues/Wed/Thurs off

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