Learning and Development Specialist

Location
Fargo, ND
Posted
Nov 28, 2017
Closes
Feb 09, 2018
Ref
18742_1
Contact
Border States Electric
Category
Human Resources
Job Type
Employee
Employment Status
Full Time

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

 

Job Summary

Supports Learning & Development Manager in developing and executing learning and development programs and solutions. Partners with branch, region and company stakeholders to understand business needs and develop effective learning solutions. Develops, implements and coordinates courses, learning plans, workshops and training using the company learning management system, course authoring tools, webinars, phone and video. Leads and coordinates companywide learning and development efforts, including the administration of resources, vendors, logistics, presenters, facilitators and materials. Supports the vision of a self-directed employee-owner learning culture where leaders are teachers and all employee-owners have fully adopted our vision, mission, values and Ownership Essentials.

RESPONSIBILITIES

Essential Functions
  • Consults with the business to determine learning needs and gaps, creating appropriate learning solutions that meet business needs; builds and maintains strong internal partnerships.
  • Manages learning and development projects, from needs assessment through implementation, evaluation and reporting.
  • Responsible for the daily administration of the Learning Management System (LMS), including user administration, uploading and assigning courses, and reporting.
  • Ensures a simple and effective learner experience across different platforms and offerings.
  • Develops learning paths for leadership and professional development, learning technology and delivery mechanism, utilizing the 70/20/10 approach to learning.
  • Provides instructional design, course authoring, training facilitation and delivery utilizing online tools, video, sound, webinar and other tools.
  • Applies a blended learning approach to provide high impact and sustained learning.
  • Determines meaningful metrics to assess the effectiveness and ROI of learning solutions.
  • Supports Learning & Development Manager in vendor and learning content management.
  • Oversees and supports planning, scoping and implementation of program- and technology projects related to learning and development.
  • Collaborating with regions and branches, customizes learning for regional preferences.
  • Stays current on learning research, practice and technology.
  • Responsible for company newsletters and other company and supervisor communications such as Lead the Way.

    Non-Essential Functions
  • May assist with employee relations to continuously improve the learning and work environment for all the employees.
  • Assists with special HR related projects, as needed.
  • Provides guidance, assistance and/or recommendation for supervisors, managers and employees regarding recruiting, learning and development concerns as needed.
  • Performs other duties as assigned by supervisor or designate.

    QUALIFICATIONS
  • Minimum of a four-year degree in business, education, psychology, organization development, human resource or equivalent experience required.
  • Master’s degree preferred.
  • Prior Learning and Development experience required, preferably within Human Resources. Instructional design and training delivery experience preferred.
  • Experience with adult learning, leadership development, blended learning, and utilization of LMS learning management system (LMS) administration preferred.
  • Experience with course authoring tools preferred.
  • Knowledge of electrical distribution industry preferred.
  • Consulting and project management experience preferred.
  • Prefer strong working knowledge of Windows, Microsoft Office 365, Internet, Email and SAP software.
  •  

    Our History

    Border States is a leader in the electrical supply distribution industry with over 100 locations in 20 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

    Values
    As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

    Mission
    Border States provides value to our customers by delivering innovative product and supply chain solutions.

    Service Philosophy
    We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

    Service Standards
    Border States employee-owners are competent, accurate, responsive, and engaged .

    Your career
    Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

    #BSEcareers

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