System Analyst II

Location
Fargo, ND
Posted
Jan 03, 2018
Closes
Feb 09, 2018
Ref
19783_1
Contact
Border States Electric
Job Type
Employee
Employment Status
Full Time

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

 

Job Summary

Works as part of the IT Applications Team to determine how technology can best be used to enable or enhance business processes with an emphasis in Microsoft Office 365 and SharePoint. Facilitates best practices and solutions from SharePoint On-Prem and Online "out of the box" solutions, as well as development within SharePoint. Additionally, collaborates to maintain, review, analyze, modify and support business processes within our digital solutions and support employees on using digital applications. Helps employee-owners drive enhanced customer service by leveraging and supporting the Digital Workplace initiative.

RESPONSIBILITIES

  • Responsible for developing and supporting Border States SharePoint deployments
  • Ensures best practice operational processes are in place and adhered to including: o Border States SharePoint Strategy o Provides recommendations on improvements o Provides technical analysis on business projects o Recommends changes to policy and procedure o Drives efficiencies through optimization and automation
  • Collaborates with business, development and other analyst teams to develop solutions using digital solutions, including end user documentation (training) to describe new or enhanced functionality.
  • Collaborates, leads and directs work effort of vendors (both on and offsite).
  • Proactively researches, recommends, and assists in implementation of emerging technologies and/or vendor solutions as they relate to company’s best practices.
  • Effectively communicates the systems processes and procedures to the organization.
  • Communicates best practices across area of responsibility and participates in continuous improvement of IT processes
  • Basic browser troubleshooting common issues.
  • Uses SharePoint Framework to develop business process solutions
  • Maintains intranet and recommend solutions with a Mobile-First mindset
  • Develops and supports all SharePoint and / or content management systems; both internal and externally facing.
  • Configures and supports all add-in and third-party products and services related to SharePoint and Border States environments.
  • Provides vendor performance feedback and validation of expenditures to IT management
  • Provides input on the development of best practices for the IT organization
  • Assists department staff with technical issues related to the use of our business applications
  • Performs off-hours support as needed.
  • Provides support by assisting Tier 1 when needed and as Tier 2 of the IT Helpdesk
  • Perform other duties as assigned by supervisor or designate.

    QUALIFICATIONS
  • 4 Year STEM Degree or equivalent experience.
  • Minimum 3 years of relevant work experience.
  • Great level of knowledge on Office 365 tool set.
  • Experience with SharePoint development using SharePoint Framework, html, CSS, Java Script, React, AngularJS, TypeScript, Bootstrap or jQuery.
  • Ability to read, write and speak in English required.
  • Expert level knowledge of PC, Windows, Microsoft Office (Excel, Access, Word and PowerPoint), Internet, and Outlook.
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    Our History

    Border States is a leader in the electrical supply distribution industry with over 100 locations in 20 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

    Values
    As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

    Mission
    Border States provides value to our customers by delivering innovative product and supply chain solutions.

    Service Philosophy
    We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

    Service Standards
    Border States employee-owners are competent, accurate, responsive, and engaged .

    Your career
    Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

    #BSEcareers