Pro Staff

Collections Rep

Employer
Location
RICHFIELD, MN
Posted
Jan 09, 2018
Closes
Jan 09, 2019
Ref
310829_1
Contact
Pro Staff
Category
Customer Service
Job Type
Employee
Employment Status
Full Time
The Edina Pro Staff office is working with the leading company in the deceased collections industry to find an Account Rep to add to their growing company which has been named one of the top 150 workplaces by the Star Tribune for the second year in a row. This company offers many food perks and a highly enjoyable work culture.

Job Duties:

Assist with process to prove an individual's will (probate) in order to resolve outstanding debt after said individual has passed Make primarily outbound calls to negotiate payments on past due balances on credit cards and medical bills Maintain customer accounts with the utmost accuracy and detail Enlist empathetic customer interaction due to sensitive nature of conversations Requirements:

High school diploma or GED Ability to remain objective in potentially emotional conversations Must be able to work until 7pm one night per week (Monday-Friday) Ability to pass background check and drug screen upon offer of employment Strong attention to detail Proficient with Microsoft applications and working with dual monitor computer system Perks:

"Pick your own hours" schedule Casual dress code Potential to earn commission after training period Temp-to-hire opportunity Pay:

$16 per hour, based on previous collections and customer service experience