Sr Specialist FPDR - Fraud

4 days left

Employer
Target
Location
Brooklyn Park, Minnesota, United States
Posted
Jan 10, 2018
Closes
Jan 23, 2018
Employment Status
Full Time
Provides a Target-brand guest experience and minimizes financial fraud loss. Initiates guest/victim fraud cases while reviewing, identifying and tracking fraud trends.  Reviews Target REDcards and target.com transactions for suspicious fraudulent activity and prevents additional Target Corporation losses.  Supports internal credit and retail departments and Assets Protection as a contact point.  Assists Fraud Team Development Leader with special projects as assigned.

Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals.  In this position you will take the lead as you:

  • Develop expertise within Fraud Prevention specialty areas (i.e. Ecommerce, Cardguard, Account Review)
  • Consistently deliver strong productivity metrics, thought processes, quality, initiative and leadership above and beyond baseline expectations
  • Pilot new strategies and partner to identify and propose solutions to current system and processes by thinking outside of position guidelines
  • Prepare and refer actionable case documentation to appropriate FRS Fraud Prevention, Target.com, DR or Asset Protection Departments for their further investigation
  • Review real-time transaction and account information from various Fraud Prevention sources in a quick, efficient and detailed manner to minimize fraud losses
  • Perform outbound "courtesy calls" to confirm REDCard and Target.com activity with card holders

Requirements

  • Available to work 1:30pm - 10:00pm shift, with rotating weekend coverage
  • 6 months experience in FRS Credit Environment or equivalent experience
  • Ability to excel in proficiency on credit and/or retail Fraud Prevention systems
  • Self motivated; able to work independently
  • Strong Team contributor
  • Great interpersonal and customer service skills

Desired Skills

  • Bilingual