Pro Staff

Customer Service Representative

Employer
Location
SHAKOPEE, MN
Posted
Jan 10, 2018
Closes
Jan 10, 2019
Ref
312240_1
Contact
Pro Staff
Category
Customer Service
Job Type
Employee
Employment Status
Full Time
A client of ours is seeking a Customer Service Representative! This is a first shift, temp-to-hire position in Shakopee, MN. Qualified candidates must have extensive experience speaking with clients over the phone and through email. A professional and service-oriented attitude is a must. If you enjoy helping others and speaking on the phone, this might be the position for you!

Job duties and responsibilities include:
  • Candidates will be taking incoming phone calls from clients regarding product orders. 
  • Professional communication with customers via phone and email, accurately entering information for customer orders.
  • Candidates will be answering approximately 30-35 phone calls a day. 
  • Must be confident, friendly and outgoing. 
Qualifications include:
  • Comfortable working with computers, a multi-line phone system, and email.
  • Extensive experience communicating with customers over the phone and through email.
  • A service-oriented attitude, you must enjoy helping others!
  • Willingness to troubleshoot and resolve customer issues, following up with customers every step of the way.